21/03/2024 | Fulltime | Taunton | Professional ApprenticeshipsThis role requires a key focus on customer care and getting the job done well.*You will learn* Act as the first point of contact for customers seeking technical assistance over the phone, email or chat* Qualifying, assigning and documenting the problems raised by customers into service tickets;* Responsible
Save for later21/03/2024 | Fulltime | Taunton | Professional ApprenticeshipsThis role requires a key focus on customer care and getting the job done well.*You will learn* Act as the first point of contact for customers seeking technical assistance over the phone, email or chat* Qualifying, assigning and documenting the problems raised by customers into service tickets;* Responsible
Save for later16/05/2024 | Fulltime | Bridgwater | CV-LibraryKey Performance Indicators (KPIs) for support levels. About you Ideally, we're seeking candidates with a minimum of 2 years of experience in a Service Desk role, equipped with a solid understanding of ticketing systems. A robust working knowledge of PC’s, Operating Systems, Printers, Networks
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