23/04/2024 | Fulltime | Sheffield | CV-Library | £23,000 / Year You will be the first point of call for reactive support requests from our customers. You will be responsible for answering customer queries, troubleshooting issues & escalating where needed. You will take ownership of our support desk software (Intercom) to manage incoming queries, as well as writing
Save for laterRegister your CV09/04/2024 | Fulltime | Sheffield | CV-LibraryEngineers at the point of device installation - Take responsibility for the shared mailbox, ensuring emails are responded to in a timely manner and archival processes are followed - Works with telecommunication companies to turn up circuits. Circuits include but not limited to leased line DS0, DS1, DS1
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