22/04/2024 | Fulltime | Wallsend | CV-Library | £26,000 - £30,000 / Year Of the organisation. - Act as first line response for daily ICT requests through the online helpdesk software and dealing with any queries, escalating requests or jobs to relevant other members the ICT team as required. - Maintain and update the Helpdesk knowledge base. - Using the Group’s remote access software
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