17/04/2024 | Fulltime | Reading | CV-LibraryProperty Operations Manager - Energy & Power Expert - Permanent - Mobile Telecoms Reading - Hybrid-working Context Joining our Property Operations Team as the Energy subject matter expert, you will initially be engaged in supporting the transition and implementation of new service contracts
Save for laterRegister your CV17/04/2024 | Fulltime | Reading | CV-Library | £25,000 - £28,000 / Year The CRM tool. • To handle and resolve customer complaints, then escalating to senior management when a resolution cannot be identified, all within agreed KPI guidelines. • To obtain and evaluate all relevant information to maintain quality befitting of a world class support service. • To manage customers
Save for laterRegister your CV17/04/2024 | Fulltime | Reading | CV-Library | £35,000 - £45,000 / Year And Commissioning and supporting clients where needed with general daily maintenance advise. All equipment servicing and repair will be handled by a separate engineering team within the aftersales division. The company has recently had some changes at senior management level and many positive changes have taken
Save for laterRegister your CV17/04/2024 | Fulltime | Reading | CV-LibraryManage the transition and implementation of new supplier services and contracts. Oversee the services delivered by energy managers and key outsourced partners, ensuring all SLA/KPIs are being met and leading commercial intervention where they are not. Lead the Forecasting of future shareholder specific
Save for laterRegister your CV17/04/2024 | Fulltime | Reading | CV-Library | £45,000 - £80,000 / Year Information Company van, laptop and mobile phone provided. Working hours 0730 - 1600, Monday - Friday. 25 days annual leave plus bank holidays (Rising to 25 after 5 years' service). Auto enrolment pension scheme. Mileage payment incentive for driving to/from site, outside of working hours. £1000 Refer
Save for laterRegister your CV17/04/2024 | Fulltime | Reading | CV-Library | £28,000 - £32,000 / Year KPI guidelines. • To regularly update all relevant Support Team procedures to maintain a quality delivery experience befitting of a world class support service. • To manage customers’ accounts and databases across Review, Learn and Insight modules as well as ‘Monday,’ ‘HubSpot’ and ‘Dropbox’ accounts
Save for laterRegister your CV17/04/2024 | Fulltime | Reading | CV-Library | £27,000 - £35,000 / Year And new enquiries, identifying opportunities to optimise resource and maximise revenue. Coordinate sales enquiries through to invoicing ensuring adherence to agreed customer and company KPIs Sales Processing and Administration Preparing quotes for services - complete end to end service to the customer
Save for laterRegister your CV17/04/2024 | Fulltime | Reading | CV-LibraryAre effectively managed and communicated with outsourced partners. Drive MBNL outsourced suppliers to deliver the services required to manage individual Shareholder Power Purchasing Strategies. Present key information and keep all stakeholders up to date on latest position, impacts to budget, updates to forecasts
Save for laterRegister your CV17/04/2024 | Fulltime | Reading | CV-Library | £43,430 - £55,000 / Year Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13
Save for laterRegister your CV17/04/2024 | Fulltime | Reading | CV-Library | £12 / Hour Will accurately capture data from calls to assist the management team in the production of reports. - You will ensure service failures or priority issues are escalated to the Customer Service Manager. - Experience in a call centre or customer service environment Proven administration and customer service skills
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