30/05/2024 | Fulltime | Barnet | CV-Library | £18 - £20 / Hour That services are delivered within a robust control environment, ensuring compliance with policy and procedures and regulatory standards. To manage VIP enquiries, Stage 1, Stage 2, Ombudsman for the Planned team/Response team. To review and refine working practices to improve customer satisfaction To attend
Save for laterRegister your CV30/05/2024 | Fulltime | London | CV-Library | £17 - £18 / Hour Basic objectives of the post 1. To administrate Homes for Haringey’s customer & stakeholder feedback scheme (complaints, compliments, the WOW! awards, suggestions, member enquiries and ombudsman enquiries). 2. To administrate Homes for Haringey’s Freedom of information, Data Protection
Save for laterRegister your CV30/05/2024 | Fulltime | London | CV-Library | £300 In a changing and demanding circumstances. To oversee timely responses to O.I. requests. Cases raised through the Internal Dispute Resolution Process, including the recording and monitoring of all such cases. Cases referred by Pensions Ombudsman, including the recording and monitoring of all such cases Manage
Save for laterRegister your CV29/05/2024 | Fulltime | Lewisham | CV-Library | £28 / Hour As a lead officer in liaising with clients and Council solicitors in reviews and when defending County Court Actions. To investigate, resolve and respond to formal and information senior level MP/member enquiries and complaints, including from the Ombudsman, regarding the services delivered by Housing
Save for laterRegister your CV28/05/2024 | Fulltime | Haringey | CV-Library | £20 / Hour Feedback Officer Location Haringey Pay Rate £20 Umbrella P/H Job Type Full Time Contract The Role To administrate Homes for Haringey's customer & stakeholder feedback scheme (complaints, compliments, the WOW! awards, suggestions, member enquiries and ombudsman enquiries). To administrate Homes
Save for laterRegister your CV28/05/2024 | Fulltime | Haringey | CV-Library | £19 - £20 / Hour Feedback Officer Haringey Job Role To administrate Homes for Haringey's customer & stakeholder feedback scheme (complaints, compliments, the WOW! awards, suggestions, member enquiries and ombudsman enquiries). To administrate Homes for Haringey's Freedom of information, Data Protection
Save for laterRegister your CV28/05/2024 | Fulltime | Haringey | CV-Library | £18 - £19 / Hour Feedback Officer Monday - Friday Based in Haringey £17.54 per hour Details on the role Administrate feedback scheme ( Complaints, Compliments, the WOW! Awards, suggestions, member enquiries and Ombudsman enquiries. Administrate data protection and information management schemes and policies
Save for laterRegister your CV23/05/2024 | Fulltime | London | CV-Library | £27 / Hour & Complaints Team (BACT) with stage 2 escalated complaint investigations and to complete Local Government Ombudsman (LGO) investigation outcome action points. To have strong verbal and adept written communication skills during casework engagement with; customers, staff colleagues and partners of the Council
Save for laterRegister your CV23/05/2024 | Fulltime | London | CV-Library | £22 - £29 / Hour Revenues and Benefits, Social Services, Environmental Health and Community Partnerships to ensure robust and cohesive casework management To assist in the provision and drafting of replies for reports in respect of enquiries from Councillors, MPs, the Local Government Ombudsman and other agencies
Save for laterRegister your CV16/05/2024 | Fulltime | City of Westminster | CV-Library | £31 / Hour Responsibilities Serve as the primary point of contact for residents raising complaints or enquiries, offering frontline housing information and advice. Manage and draft responses to enquiries from Cabinet members, MPs, and the Ombudsman, meeting deadlines and maintaining quality standards. Assist in creating
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